The Anatomy of a Good Customer Service Call - Best Practices for CX
0:52
Find in video from 00:02The Anatomy of a Good Customer Service Call
The Anatomy of a Good Customer Service Call - Best Practices for CX
290 viewsOct 5, 2023
YouTubeScorebuddy
How To Structure A Hybrid Customer Service Team?
3:45
How To Structure A Hybrid Customer Service Team?
1 month ago
YouTubeCustomer Support Coach
How Does a Hierarchical Customer Service Team Operate?
3:03
How Does a Hierarchical Customer Service Team Operate?
1 month ago
YouTubeCustomer Support Coach
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
18:20
Find in video from 00:01Introduction to Call Handling Tips
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
580K viewsJul 4, 2018
YouTubeRea Ninja
What Is A Pod-Based Customer Support Team Structure?
3:59
What Is A Pod-Based Customer Support Team Structure?
1 views1 month ago
YouTubeCustomer Support Coach
How Customer Service Works? - BusinessGuide360.com
2:25
Find in video from 00:22Understanding the Customer
How Customer Service Works? - BusinessGuide360.com
5 viewsAug 20, 2024
YouTubeBusiness Guide 360
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
Find in video from 03:25Example of Support Call
The Six Steps in a Successful Tech Support Session: Customer Servi…
238.9K viewsApr 8, 2013
YouTubeDon Crawley, Author of The Compassionate Geek
1:53
Effective Customer Communication Techniques in Call Centers
3.7M viewsOct 8, 2024
TikTokthecallcenterseries
3:11
How Do You Implement A Squad-Based Support Team Model?
1 month ago
YouTubeCustomer Support Coach
3:15
How Do You Structure Call Center Agent Incentive Programs?
3 weeks ago
YouTubeCall Center Pro Strategies
3:11
How Do You Structure Comprehensive Call Center SOPs?
2 weeks ago
YouTubeCall Center Pro Strategies
9:51
Master the Call Flow: 8 Steps Every Call Center Agent Should Know
21 views6 months ago
YouTubeCallQore
4:39
When Is a Hierarchical Support Team Structure Best?
1 month ago
YouTubeCustomer Support Coach
5:01
What Are Hybrid Customer Support Team Models?
1 month ago
YouTubeCustomer Support Coach
4:17
Why Standardize Customer Service Email Layouts?
1 month ago
YouTubeCustomer Support Coach
3:15
What Content Should Be in Call Center Operating Procedures?
2 weeks ago
YouTubeCall Center Pro Strategies
2:45
How Do You Structure an Effective Customer Journey Map?
1 month ago
YouTubeCustomer Support Coach
4:13
Which Customer Feedback Survey Is Best For Call Centers?
1 month ago
YouTubeCall Center Pro Strategies
3:42
Find in video from 00:01Introduction to Call Center Metrics
Understanding Call Center Metrics (7 Call Center Metrics)
1.2K viewsMay 18, 2022
YouTubeContact Center Zone
8:48
Find in video from 00:06Introduction to Call Center Metrics
Basic Call Center Metrics and Formulas
4.4K viewsFeb 16, 2024
YouTubeCall Center Studio
2:37
What Questioning Techniques Should Agents Learn For Needs?
1 month ago
YouTubeCall Center Pro Strategies
2:50
How To Structure Call Center Agent Growth Opportunities?
3 weeks ago
YouTubeCall Center Pro Strategies
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
Help
Aug 21, 2019
etihad.com
6:24
Jira Service Management Structure | Explained in 6 minutes
1.1K views8 months ago
YouTubeHean Tech
0:24
Mastering Call Control Techniques - call center agent training tips #pro…
290 viewsDec 23, 2024
YouTubeTrainingCourseMaterial
3:39
What Elements Should Call Center SOPs Include?
2 weeks ago
YouTubeCall Center Pro Strategies
3:21
Why Do Modern High-performing Teams Structure Differently? - Cu…
1 month ago
YouTubeCustomer Support Coach
3:09
What Is A Call Center Agent Orientation Program Structure?
1 month ago
YouTubeCall Center Pro Strategies
3:09
How To Design Your Customer Service Tiers?
1 month ago
YouTubeCustomer Support Coach
See more videos
Static thumbnail place holder