As of November 2, 2025, you will need to enter a code that is sent to you by email or text message after you enter your username and password to log in to Patient Gateway.

If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your Mass General Brigham Patient Gateway help desk at 800-745-9683 to help you …

If you do not remember any of this information, you will have to contact your Mass General Brigham Patient Gateway help desk at 800-745-9683 to help you regain access to your Mass General …

When you're approved, you will receive an email or a letter with your activation code and instructions on how to activate your Mass General Brigham Patient Gateway account.

Enter your activation code as it appears on your enrollment letter or After Visit Summary.

If the information you submitted matched a Mass General Brigham Patient Gateway account in our records, your username has been sent to the email address on file.

Sign up for Mass General Brigham Patient Gateway today! Leave this page and create a Mass General Brigham Patient Gateway account before paying. Continue paying as a guest and skip creating an …

Log into Patient Gateway. Find the Visits tab and select “Appointments & Visits.” Find your upcoming Visit. Click eCheck-In.

Have a Mass General Brigham Patient Gateway account? Save time by signing in and using your insurance information on file. Sign in

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