The information in this article can help you when the control sticks on the Joy-Con controller do not respond correctly.

Important: This article is for troubleshooting Joy-Con, which also work wirelessly on Nintendo Switch 2. For help with Joy-Con 2, see our troubleshooting articles here.

Use this article when the buttons on the Joy-Con controller (s) are unresponsive or don't work as expected while they are attached to the Nintendo Switch console.

Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console does not …

Steps to help when the buttons on the Nintendo Switch Pro Controller are not working correctly when pressed.

Follow these steps to troubleshoot your Joy-Con controllers when these issues occur while they're used wirelessly: Characters seem to move on their own or do not respond correctly. The controllers …

Situation not resolved If the motion controls are not responding with any supported software, or if the motion controls calibration fails, then the non-working Joy-Con controller (s) will need to be repaired. …

Steps for situations when the control sticks on the Nintendo Switch Pro Controller don't work as expected.

If you are still having issues pairing the controller, the following steps may be helpful: If the issue only occurs with the original dock, see USB Ports Not Working on the Nintendo Switch 2 Dock. If the Pro …

Steps to help you when the control sticks do not work or react correctly on Nintendo Switch Lite.