Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.

Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. You can request a return or exchange on …

Dec 26, 2024 · Here's what you need to know about refunding games on Xbox in this handy Xbox help guide.

Aug 31, 2023 · Did you accidentally purchase a game or are dissatisfied with one's performance? This article is a walkthrough of how to refund an Xbox game.

Sep 26, 2025 · Learn how to refund Xbox purchases in 5 simple steps. Request refunds online, through support, and check eligibility before applying.

Sep 24, 2024 · In this article, we will guide you through the process of requesting a refund from Xbox, including the eligible reasons, timeframes, and methods to submit a refund request.

Dec 12, 2025 · How to Get a Refund for a Game on Xbox: Your Comprehensive Guide Getting your money back for an Xbox game isn’t always straightforward, but it’s definitely possible. This guide …

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Get a refund for apps and games purchased from Microsoft Store. If you purchased a game or app from Microsoft, you may be able to request a refund. To request a refund on apps and games for use on …

You can request a refund on your Xbox order history page at https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders. Select the …