Switchboard, MD Scales Real-Time Call Automation with Amazon Nova Sonic PR Newswire ATLANTA, Nov. 6, 2025 ATLANTA, Nov. 6, 2025 /PRNewswire/ -- A patient phone call is the care before the care. In ...
ATLANTA, Aug. 28, 2025 /PRNewswire/ -- Switchboard, MD recently published a new case study detailing its recent Contact Center deployment at South County Orthopedic Specialists (SCOS), a leading ...
ATLANTA, Nov. 6, 2025 /PRNewswire/ -- A patient phone call is the care before the care. In high-volume contact centers, especially, each conversation carries both clinical and operational weight.
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