In the era of Generative AI (Gen AI), "Seamless Multimodal Interaction" is emerging as a game-changer for consumer technology and industries like banking. This transformative capability allows users ...

Automating underwriting, servicing and routine tasks frees banks and lenders to focus on real conversations with customers.

In the near future, the banking industry will undergo a radical transformation as AI reshapes financial services.What was once a sector characterised by huge investment, scale, regulation and ...

Fulton Bank improves CX automation and agent augmentation with NICE’s award-winning technology NICE (Nasdaq: NICE) today announced that Fulton Bank, a financial service holding company, is taking the ...

As the banking landscape rapidly evolves, we decided to speak with Amit Dua, President at SunTec, a technology partner that claims to work with the world’s largest banks, helping them to improve their ...

FIS has integrated Glia's AI-powered customer interaction platform into FIS’ Digital One online banking platform, enabling financial institutions to deliver a multi-channel digital interaction ...

Tim O'Shea (00:08): Hi everyone. I'm Tim O'Shea, Senior Director with Klaros Group. We're an advisory firm that specializes in the interaction of banks and fintech's, particularly in the bass space.

AUSTIN, TX (Oct. 25, 2017) – Capital Bank and Vons Credit Union today announced that for the first time, Mobile engagement has surpassed Internet banking interactions. Both financial institutions ...

BOSTON, May 13, 2014 /PRNewswire/ -- Interactions Corporation, the leading provider of conversational virtual assistant solutions for customer care, was awarded Best of Show at FinovateSpring 2014. At ...

Predictions of the death—or at least, decline—of bank branches have been around for a while. In 2012, well-known fintech futurist Brett King published Branch Today, Gone Tomorrow: The Case for the ...