Support journalism that digs deeper into topics that matter most to ArkLaTex. Donate today to preserve the quality and integrity of local journalism. TEXARKANA, Texas -- While admitting that a ...

Jackson's water bills are now accessible online, meaning residents can easily view billing and make payments rather than endure long wait times on the phone as in the past. Thousands of customer bills ...

Port Arthur’s $9.8 million meter replacement project is 20% complete as residents begin receiving new meters designed to improve billing accuracy.

Tiffany Dunkley is no stranger to calming the waters at Tyler Water Utilities (TWU). “We’re there to try to help and see why the bill has changed,” said Dunkley, water business office supervisor. “A ...