For decades, the way we find information on the internet changed only in small ways. Doing a traditional Google search today doesn't feel all that different from when, in the 1990s, you would Ask ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Silverback Chatbot has introduced its latest development, AI Agents, designed to expand the scope of intelligent Silverback Chatbot AI Automation for businesses of all sizes. As digital transformation ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

Silverback AI Chatbot has announced the release of its AI Agents feature, a new addition to the platform aimed at expanding how conversational systems can perform automated tasks and manage multi-step ...