Personal bios for customer service agents can boost satisfaction

When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

Secret Service Agent Spilled 'Sensitive Details' About JD Vance on a Fake Date. Now the Agency Is Refreshing Its Espionage Training

PEOPLE confirms an agent has been put on administrative leave after a viral video appeared to show him sharing travel plans ...

Secret service agent assigned to VP caught leaking info to fake date

A secret service agent assigned to Vice President JD Vance has been placed on leave after he was recorded sharing sensitive ...
Independent Journal Review

Report Claims Secret Service Agent Placed On Leave Following Video Of Interview

The Secret Service is in full damage-control mode after one of its agents assigned to Vice President JD Vance was ...