If you were a fly on the wall of your company for an entire month, what would you witness regarding the verbal and non-verbal communication between staff members — in particular, between management ...

To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

Technology connects people in business from around the world, with various cultures interacting on a regular basis. Learning how to use verbal strategies for intercultural communication is an issue of ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Stop! Don’t send that text just yet. Wait, you’re that quick at typing? You just sent it? Dang. Communication remains a major deal-breaker in all forms of modern relationships. Gone are the days of ...

Soft communication in the workplace, which often involves non-verbal cues and unspoken understandings, significantly enhances operational efficiency by reducing the need for constant verbal directives ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...