Anyone out here having/had any trouble with their Inspiron keyboard? I looked up some info on it on the Dell webpage. Tried tightening the keyboard screws, but that didn't do much. My primary problem ...

Alexandra is an associate editor on CNET's Performance Optimization team. She graduated from Marymount Manhattan College in New York City, and interned with CNET's Tech and News teams while in school.

Managing Editor Josh Goldman is a laptop expert and has been writing about and reviewing them since built-in Wi-Fi was an optional feature. He also covers almost anything connected to a PC, including ...