Opinions expressed by Entrepreneur contributors are their own. Talking on the telephone with customers is a pretty unflashy form of customer service interaction. And as a customer service consultant, ...

Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

For years, it seems it’s been getting harder and harder to get an actual human customer service representative on the phone when you have a problem or a question. And now, if you’re dealing with ...

You can contact Wayfair customer service by either using this link or scrolling to the bottom of the site, where you’ll find a purple “Quick Service” button on the right. You'll be prompted with ...

Parth is a technology analyst and writer specializing in the comprehensive review and feature exploration of the Android ecosystem. His work is distinguished by its meticulous focus on flagship ...

Trenton — Trenton Water Works has extended its Customer Service call center operating hours to 7 p.m. on weeknights and 9 a.m. to 1 p.m. on weekends to accommodate a higher volume of customer account ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...